SHIPPING INFORMATION Thank you for choosing SkyWave Retail LLC(“we”, “our” or “Company”) to shop. To ensure that you receive your purchases, please read the following shipping terms carefully.
Shipping Range We currently only ship to addresses within the United States. International shipping is not supported.
Shipping Methods Our company uses a variety of shipping service providers to ensure that your order is delivered safely and promptly. The specific shipping method will be selected based on the size, weight and destination of the order.
Shipping Costs ●Shipping costs will be calculated based on the shipping address, selected shipping method, and order total. ●For orders over a certain amount, we may provide free shipping services. Specific offers will be displayed at checkout.
Processing Time ●Once your order is confirmed and processed, it is usually shipped within 1-3 business days. Processing time may be delayed due to inventory or peak periods. ●After shipment, you will receive a confirmation email with a tracking number and estimated delivery time.
Delivery Time ●Factors that determine delivery time include processing time, shipping method, destination, and the operational efficiency of the shipping service provider. ●We recommend that you place orders in advance of important events to ensure that you receive your products in time. Generally, domestic orders in the United States will be delivered within 3-7 business days, depending on the shipping method selected.
Order Tracking You can track the status of your order in real time through the tracking link in the shipping confirmation email. If you encounter any problems during the delivery process, please feel free to contact our customer service team.
Failure to Deliver We cannot be held responsible if the package is not delivered due to inaccurate address, unreceived, refused, or other reasons. Please ensure that you provide an accurate shipping address when placing an order and monitor the status of your order at all times.
Damaged or Lost Orders ●If the product you received is damaged, please contact us within 48 hours. We will assist you in processing returns or exchanges. ●If your package is lost during transportation, please notify us immediately and we will initiate an investigation process and provide appropriate solutions.
Contact Us If you have any questions about shipping terms or need further assistance, please feel free to contact us: Email: Frederick@hyperstoresolutions.com Phone: 7192087515
Thank you for choosing SkyWave Retail LLC! We look forward to providing you with a satisfying shopping experience and ensuring that your order is delivered safely and quickly.
